Food Service Workers in NYC provide professional customer service by anticipating their needs and resolving issues swiftly and professionally. Maintain high food quality and hygiene standards and work closely with bar staff to coordinate food and beverage orders. Conduct regular inventory counts to support accurate stock management/detect theft.
Noncommercial foodservice operations may include colleges and universities, healthcare facilities, military installations, day-care centers and industrial catering.
Restaurant Manager NYC
New York City restaurants are one of the leading economic drivers and an integral part of cultural vitality, accounting for $76 billion of GDP and employing over 1.6 million people in 2019. Yet many restaurants find it challenging to meet their hiring requirements, particularly entry level positions.
Restaurants rely on an experienced team of managers to ensure smooth operations and customer satisfaction. These managers must possess strong leadership and management abilities that allow them to motivate employees while also developing strategies to enhance business operations. Furthermore, restaurant managers must possess cost control capabilities as well as be knowledgeable of food safety regulations and compliance standards in addition to fulfilling supervisory responsibilities.
Restaurant managers are accountable for overseeing both front-of-house and back-of-house operations to meet customer service and quality standards, identify trends and opportunities for growth, implement pricing strategies that increase revenues while monitoring employee attendance and performance as well as complying with labor laws and regulations.
Front-of-house managers must have the ability to meet customer demands promptly and provide excellent service, handling any guest complaints professionally and escalate them when necessary. Furthermore, they must work efficiently under fast-paced environments while upholding high standards of cleanliness.
Back-of-house managers must be capable of expeditious preparation and delivery of food orders to guests on schedule, maintaining accurate inventory levels, ordering supplies when necessary, training kitchen staff members appropriately, supervising general cleaning duties as necessary, as well as training them properly to do so.
Managers must also be available evenings, weekends, and holidays in order to fulfill the operational needs of their restaurant. Restaurants are an integral part of New York City culture; as such they provide employment to people from diverse backgrounds - especially workers of color who tend to disproportionately represent this industry workforce.
No matter their background, all restaurant workers require strong customer service skills and the ability to adapt quickly in an ever-evolving workplace.
Bartenders & New York Servers
At the center of America's largest metropolitan area lies New York City (NYC). One of the world's premier travel and financial centers, NYC is one of the world's top tourist attractions and travel hubs. Comprised of five distinct boroughs -- Manhattan, Brooklyn, Queens, the Bronx and Staten Island -- NYC hosts iconic landmarks and institutions such as United Nations Headquarters, Broadway theater productions, Central Park and much more.
As a bartender, your primary responsibility will be serving beverages to guests in a fast-paced restaurant/nightclub setting. This requires creating cocktails and food items from scratch as well as keeping supplies like ice, napkins, straws, stirrers and squirrel paper fully stocked at all times. Furthermore, you will collaborate closely with fellow staff members as well as kitchen employees in ensuring smooth operations and efficient service delivery.
Customer service experience and excellent communication are essential, while your communication abilities should also be outstanding. In order to handle pressure effectively and be attentive while maintaining a positive attitude. A comprehensive knowledge of cocktails as well as understanding of alcohol and beverage menus are required for success in this role.
Apply now with at least two years of bartending experience at an upscale, fast-paced and high-volume NYC restaurant/nightclub for consideration for this position, which provides excellent tips.
Barbacks work alongside head bartenders to ensure the smooth running of a bar. In addition to cleaning glassware and replenishing alcohol bottles, barbacks also need to replenish water bottles, ice, garnishes/mixers/syrups etc. Additionally, they should wipe down their work station as well as surrounding tables before collecting dirty glasses from behind the bar.
On busy nights, barbacks can earn as much as $500 in tips. This position can be found both part-time and full-time employment; its average hourly pay in New York City stands at $37 per hour.
New York is a global economic center, and offers numerous career opportunities. Not only is NYC known for offering some of the highest salaries in the nation, it is home to an incredibly diverse population as well as world-renowned restaurants.
Therefore, New York City provides numerous opportunities for those interested in becoming chefs to work as cooks. One such program is First Course NYC's professional culinary job training for disadvantaged New Yorkers that allows them to gain entry-level jobs to launch their careers.
NYC Food Servers
Food servers play an essential role in restaurants by engaging directly with customers. They take food and beverage orders directly from diners and relay those to kitchen staff before delivering their orders to tables. Furthermore, they collaborate closely with other members of the front of house team in providing outstanding customer service throughout their dining experience.
Food servers should be attentive to their patron's needs, providing recommendations or responding to feedback or complaints in a prompt and professional manner. Furthermore, food servers are responsible for keeping their area tidy.
Food servers welcome diners by offering them water or other beverages, introducing the menu, answering any inquiries regarding it and serving appetizers, salads and bread as needed. Once orders have been placed by diners, food servers work closely with kitchen staff to ensure their orders arrive quickly and correctly - as well as restock supplies, wipe tables or perform light cleaning duties as required during their shifts.
Food servers possess strong problem-solving skills that enable them to assess all available solutions and select the optimal one in each situation, aiding both themselves and their restaurant in reaching success with service processes and work processes. They work effectively as part of teams by supporting colleagues when required.
The typical employee in this role typically works flexible hours from early mornings through to late evenings or weekends; stamina to stand for extended periods is key as are excellent customer service skills and ability to learn the menu quickly as part of a team environment.
Front of House Managers
Front of House (FOH) in restaurants refers to the area in which patrons interact with staff and dine. It encompasses both dining room and lobby areas. FOH teams consist of managers, hosts, waitstaff and bartenders who set the atmosphere by welcoming customers upon entering, relaying customer feedback and adhering to service standards.
Enhancing customer satisfaction through collaboration can improve in many ways. Implementing a digital waitlist that notifies both front of house (FOH) and back of house (BOH) staff when new customers arrive allows more accurate estimations of capacity and labor needs, and helps prevent overstaffing that costs money or understaffing that delivers poor service.
Front of house activities for restaurants typically involve taking reservations, greeting guests and answering the telephone; managing seating processes; providing information about menu and specials offerings; handling guest complaints; managing cash transactions; as well as potentially performing duties like training staff members or interviewing candidates.
As an FOH manager, it takes strong leadership and customer service skills. Being able to simultaneously oversee multiple projects at once while prioritizing tasks effectively is also crucial. A comprehensive understanding of hotel management software would also prove beneficial; other qualifications include experience managing full-service restaurants as well as strong communication abilities and conflict resolution abilities.
A front of house manager oversees all front of house operations and reports directly to the general manager (GM). They oversee all front of house staff as well as interview and hire new staff for interviews or hiring purposes. No matter if the restaurant offers casual, fine dining or fast-food offerings - this role is essential in the success of their business.
